Refund policy

Return and Refund Policy

At Danyah Banaras, we want you to love your pre-draped saree. If you are not completely satisfied, we are here to help.

Returns

  • You have 10 days from the date of delivery to initiate a return.
  • Items must be unused, unwashed, and in original packaging with all tags attached.
  • Please contact us at support@danyahbanaras.com or via WhatsApp to initiate a return.

Refunds

  • Once we receive and inspect your return, we will process your refund within 5-7 business days.
  • Refunds will be credited to your original payment method.
  • For COD orders, refunds will be processed via bank transfer.

Exchanges

We offer free exchanges for a different color or style. Contact us within 10 days of delivery.

Non-Returnable Items

  • Items that have been worn, washed, or altered
  • Items without original tags and packaging

Contact Us

For any return or refund queries, reach us at support@danyahbanaras.com or WhatsApp us. We respond within 24 hours.