Refund policy
Return and Refund Policy
At Danyah Banaras, we want you to love your pre-draped saree. If you are not completely satisfied, we are here to help.
Returns
- You have 10 days from the date of delivery to initiate a return.
- Items must be unused, unwashed, and in original packaging with all tags attached.
- Please contact us at support@danyahbanaras.com or via WhatsApp to initiate a return.
Refunds
- Once we receive and inspect your return, we will process your refund within 5-7 business days.
- Refunds will be credited to your original payment method.
- For COD orders, refunds will be processed via bank transfer.
Exchanges
We offer free exchanges for a different color or style. Contact us within 10 days of delivery.
Non-Returnable Items
- Items that have been worn, washed, or altered
- Items without original tags and packaging
Contact Us
For any return or refund queries, reach us at support@danyahbanaras.com or WhatsApp us. We respond within 24 hours.